FAQ

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

How long does delivery take?

Delivery typically takes 5 business days within Singapore.

Is there a minimum order amount for free delivery?

Yes, orders above S$100 qualify for free delivery.

Can I schedule a specific delivery date and time?

Yes, you can select your preferred delivery date and time during checkout.

Do you offer same-day delivery?

Currently, we do not offer same-day delivery.

How do I track my order?

When Ninja Cold is specified as the delivery option, the tracking number will be sent to you via email.

What is your return policy?

We accept returns within 7 days of delivery for unopened and undamaged products.

Do you ship internationally?

Currently, we only deliver within Singapore.